Privacy Policy

Terms of Service

1. Introduction Welcome to www.thetitleresidence.com (“Website”). This Website is created and operated by Rhom Bho Property Company Limited (“Company”) to provide information regarding various residential projects, including condominiums, townhouses, commercial buildings, detached houses, and other projects operated by the Company, its affiliates, joint ventures, and/or partners (“Affiliated Companies”). This Website also allows users to explore products and services, check the latest news and promotions, and perform other actions related to products and services through the Website. The Website will be continuously updated and may use software tools to collect data on user behavior for the purpose of improving accessibility for target audiences.Before using this Website, please thoroughly read and understand the terms and conditions, along with the privacy policy of this Website. If you cannot accept all or part of the terms, conditions, and privacy policy, please immediately discontinue using the Website. Continued use of the Website indicates your full consent to the terms, conditions, and privacy policy of the Company.
2. Purpose The purpose of these terms and conditions is to define the rights and responsibilities between you and the Company in using this Website. By accessing this Website, you agree to comply with and be bound by these terms and conditions. The Company reserves the right to modify these terms and conditions at its sole discretion.
3. Your Rights and Responsibilities
   • 3.1 You will use this Website solely for authorized purposes as defined by the Company’s terms and conditions, and such usage should not violate any laws, regulations, rules, or commonly accepted practices.
   • 3.2 You must not access or attempt to access any service by any other method, including automated methods such as scripts, except through the methods the Company has provided, unless you have received written permission from the Company.
   • 3.3 You must not use computer programs or software to disrupt, interfere with, or impede the operation or service of the Website, such as using Trojan horses, time bombs, or viruses that can harm the Website.
   • 3.4 Your use of the Website must not violate laws, public order, or morals, infringe on the rights of the Company, other users, or any third party, or cause harm to such parties.
   • 3.5 You must not modify, alter, reverse engineer, frame, or duplicate any part of the Website or infringe on the intellectual property rights of the Company or other users.
   • 3.6 You must not reproduce, publish, modify, download, upload, post, or display any data from the Website without prior written permission from the Company, and any violation may lead to legal liability.
   • 3.7 You must not exploit any content or text from the Website for unauthorized benefits without prior written consent from the Company and/or post any text that may damage the reputation of the Company, other internet users, or third parties.
   • 3.8 If you share Website content via email, social media, or on your homepage, you are solely responsible, and the Company is not liable for such actions.
   • 3.9 You must not post or imply any statement on the Website that falsely represents support or endorsement by the Company.
   • 3.10 You acknowledge and agree that information related to products and services, such as project and unit numbers on the Website, may differ from those provided through other Company channels (e.g., temporary booths or project sites), and it is your responsibility to verify the accuracy of such information.
   • 3.11 You accept the risk that data sent or received through the Website may be accessed by unauthorized third parties, and that internet communications may be interrupted, delayed, or contain errors.
   • 3.12 You must not act against any announcement or policy specified in these terms or subsequent amendments by the Company; otherwise, the Company reserves the right to take legal action as deemed appropriate.
4. Rights of the Company
   • 4.1 You agree that all data, text, images, sounds, logos, and other parts of this Website, including but not limited to copyright, trademarks, trade names, databases, trade secrets, patents, know-how, and business information, are the sole property of the Company.
   • 4.2 Any intellectual property created by the Company or used on the Website remains the exclusive right of the Company, and you agree not to copy, reproduce, modify, adapt, license, or take any action that infringes on the Company’s intellectual property rights.
   • 4.3 A breach of these terms constitutes a material violation, and the Company reserves the right to claim damages immediately.
   • 4.4 The Company has the right to collect and process your data. If such data is personal, it will be handled in accordance with the privacy policy.
   • 4.5 The Company reserves the right to change any data on the Website at its sole discretion, and the Company’s decision on Website information shall be final.
   • 4.6 The Company may transfer data rights on the Website to its affiliates, joint ventures, or partners under terms specified in the future and as permitted by law.
   • 4.7 The Company may request information from you when creating an account on the Website or storing your data on the Website, and you consent to the collection and processing of your personal data.
   • 4.8 In case of account creation or data storage on the Website, the Company may send emails or other electronic messages related to products and services that may interest you. However, you may opt out of these communications as provided by the Company.
   • 4.9 If you cause damage to the Website or the Company, the Company reserves the right to claim damages based on actual costs and expenses incurred, including interest if payment is overdue.
   • 4.10 The Company reserves the right to modify, change, add, or remove any terms of service on this Website at any time. It is your responsibility to monitor these changes regularly. Continued use of the Website after modifications indicates your acceptance of the updated terms.
   • 4.11 All information on this Website is provided solely for informational purposes. The Company makes no warranties or guarantees regarding the accuracy, completeness, or absence of errors on the Website.
5. Limitation of Liability
   • 5.1 The Company is not liable for any damage, loss, or expense, whether direct or indirect, that arises from your use of this Website or linked sites, including failures, interruptions, errors, or computer viruses.
   • 5.2 The Company shall not be liable for any claims resulting from Website usage or content, including decisions made or actions taken based on content, or any damages, whether direct or indirect.
6. Legal Responsibility Interpretation and enforcement of these terms shall be governed by Thai law.

Privacy Policy

Rhom Bho Property Company Limited (“the Company”) and its affiliated or group companies strictly uphold your privacy as important. When the Company uses your personal data to conduct business and/or provide services to you, it recognizes the trust you place in it. Therefore, the Company will carefully and reasonably handle your personal data, ensuring protection under the Personal Data Protection Act B.E. 2562 (2019).

As a data controller, the Company is legally obliged to inform you of this Privacy Policy, which outlines the collection, use, analysis, processing, and disclosure of your personal data, as well as your rights as the data subject. The Company affirms that it complies with the law to protect your personal data.

The Company reserves the right to amend this Privacy Policy periodically. Please review it regularly to see when it was last updated. Any changes take effect immediately upon posting the revised Privacy Policy on the Company’s website. Should there be any amendments that reduce your rights regarding sensitive data as outlined in this Privacy Policy, the Company will seek your consent, unless otherwise mandated by law.

Definitions

• Personal Data (General): Data about individuals that can identify them, directly or indirectly. This excludes data on deceased persons and anonymized data that does not identify the data subject, such as names, addresses, emails, identification numbers, and company data per registration definitions from the Department of Business Development, such as taxpayer IDs and registered addresses.
• Sensitive Personal Data: Personal data that requires special protection and caution in its collection, use, or disclosure, such as racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, sexual orientation, criminal history, health information, disability status, union membership, genetic information, and biometric data.
• Data Subject: The individual who owns the personal data collected, used, or disclosed by the Company, including but not limited to customers, shareholders, partners, service providers, and stakeholders.
• Biometric Data: Personal data derived from techniques or technology that uses distinctive physical or behavioral characteristics to uniquely identify a person, such as facial recognition, iris recognition, or fingerprint recognition.
• Public Data: Personal data disclosed publicly by the data subject, such as social media profiles. When using social media credentials (e.g., Facebook, Instagram, Twitter, Line), the data subject can control privacy settings through their account preferences provided by the social media platforms.

Sources of Personal Data

1. Direct Sources: Information you provide directly through the following channels:
   • Registration by creating an account on the website or application
   • Contacting the Company for information about residential projects of interest
   • Scheduling appointments to view residential projects
   • Providing information upon visiting a residential project
   • Participating in promotional activities through electronic or social networks
   • Job applications with the Company
   • Becoming a Company partner
2. Cookies: Information collected when you visit the Company’s website, aiding in improved, faster, and safer service delivery while ensuring your privacy.
3. Third Parties: Information collected from agents, stores, data collection services, partners, and affiliates.
4. Public and Non-Public Records: Information obtained from public records and those permitted by law for Company use.
5. Government and Regulatory Authorities: Data collected from government agencies using lawful authority.
6. Affiliates: Information collected from affiliated companies.

Purpose of Data Collection, Use, and Disclosure

• General Business Purposes:
  • For legitimate interests of the Company or third parties without diminishing your fundamental rights.
  • To fulfill a contract to which you are a party or to take steps at your request prior to entering into a contract.
  • To comply with legal obligations or to prevent or suppress danger to life, body, or health.
  • To ensure legal compliance, Company policies, rules, and internal procedures, including auditing.
  • For transaction facilitation between you and the Company, including appropriate product and service delivery.
  • For security and safety related to the properties owned or managed by the Company.
  • To conduct research, statistical analysis, and the development of new products and services or to improve existing ones.
• Marketing Purposes:
  • With your consent, the Company may use your data for marketing products and services from the Company, partners, or business collaborators, including notifying you of new activities, special offers, and promotions.
• Legal Compliance:
  • The Company may process your data for lawful business operations, provided it does not override your rights.

Types of Personal Data Collected

1. Contact Data: Name, address, email, phone number, interested residential project, budget range, reasons for purchase.
2. Technical Data: IP address, browser type, time zone settings, location, operating system, platform, and device technology.
3. Usage Data: Previously visited pages, pages viewed, time spent, items searched, timestamps, and site interactions.
4. Communication Data: Emails, conversation records, and communications.
5. Contract-related Data: Identification number, address, credit card number, date of birth, gender.

Data Retention and Security Measures

1. The Company retains personal data as necessary for business purposes, customer inquiries, and legal compliance. Personal data may be stored for a specified period after the contract with the Company expires and in compliance with applicable statutes of limitations.
2. The Company applies security policies, regulations, and guidelines to protect personal data, including IT security standards, encryption, and restricted access.

Disclosure of Personal Data

1. Within Rhom Bho Property Public Company Group: Data may be shared within the Company group according to its intended collection purposes.
2. External Third Parties: Data may be disclosed to authorized external parties, government bodies, financial institutions, or third parties who assist in business operations, such as auditors, legal advisors, and marketing providers, as required by law.

Rights of the Data Subject

1. Withdrawal of Consent: You may withdraw consent for data processing at any time, except as restricted by law or contractual obligations.
2. Access to Data: You may request access to your personal data held by the Company, including copies and data sources.
3. Data Portability: You may request your personal data in a machine-readable format for transmission to another data controller.
4. Right to Object: You may object to data processing carried out for legitimate interests of the Company or a third party.
5. Deletion or Anonymization: You may request deletion or anonymization of your data if collected, used, or disclosed unlawfully, or if the purpose of collection is no longer valid.
6. Restriction of Data Processing: You may request temporary suspension of data processing in certain cases.
7. Correction of Data: You may request to update or correct your personal data.

Management of Data Breach Incidents

1. In the event of a data breach, the incident must be reported to the Data Protection Officer for immediate action.
2. Based on the source of the breach, the Company will coordinate with IT for system adjustments, suspend access to unauthorized personnel, or pause data transfers to external providers until the issue is resolved.

Revisions to the Privacy Policy The Company reserves the right to update, modify, or amend this Privacy Policy as necessary and will announce any changes on its website.

Contact Information For inquiries or to exercise your data subject rights, please contact:

Email: [email protected]
Address: Data Protection Officer (DPO), Rhom Bho Property Company Limited, 444 – 444/1 Pracha Uthit Road, Huaykwang, Huaykwang District Bangkok 10310.

Customer Service Center (Data Control Section): +66 (0) 76-602-889 (Monday – Saturday, 9:00 a.m. – 6:00 p.m.)

Cookie Policy

This website is provided by Rhom Bho Property Company Limited and its affiliates. It uses cookies and other tools to differentiate your website usage patterns from other users, enabling you to have an improved experience on the website and allowing us to enhance its quality.

This Cookie Policy explains the meaning, function, and purpose of cookies, as well as instructions for deleting or rejecting cookies to protect your privacy. By accessing this website, you consent to the Company’s use of cookies as described in this policy.

What are Cookies? Cookies are small files stored on your browser, computer hard drive, or mobile device, used to save data and settings such as language preferences, login status, and browsing history. Cookies do not harm your device, and their contents can only be accessed by the website that created them.

You can accept or reject cookies by adjusting your browser settings. For help, refer to your browser’s help menu.

The information we collect through cookies and similar technologies may include your IP address, mobile ad identifiers, browser features, device characteristics, unique device IDs, operating system, language preferences, referring URLs, and on-site browsing activities. We may also use similar automatic data collection methods on mobile and tablet applications.

How the Company Uses Cookies The Company collects visitor data on its website through cookies or similar technologies. This data is used to improve access efficiency to the Company’s services over the internet, enhance user experience, and help you enjoy a more personalized experience on our website. Usage includes:

• Enabling users to sign in to their accounts continuously on the Company’s website.
• Studying user behaviors to improve the Company’s digital services, making them easier, faster, and more efficient.

Types of Cookies Used by the Company The Company uses the following types of cookies on its website:

• Required Cookies: Essential for enabling core website functions, such as remembering your login and data inputs on the website.
• Functionality Cookies: These cookies remember you when you return to the website, allowing us to tailor content, respond to your preferences, and remember settings like language, region, and text size.
• Advertising Cookies: Used to remember the pages you visit to deliver relevant products, services, or ads that match your interests. These cookies are stored on your device to track website usage, and third-party cookies may also collect data for online advertising campaigns, helping us tailor website content and ads.
• Analytics and Performance Cookies: These cookies help the Company measure performance, such as page views and user characteristics, to analyze user behavior patterns.

Cookie Storage Duration There are two types of cookies stored:

1. Session Cookies: Automatically deleted when you close your browser.
2. Persistent Cookies: Remain on your device until they expire or are manually deleted. Persistent cookies help remember your interests, simplifying future visits.

Managing Cookies You can manage each type of cookie, except strictly necessary cookies, by adjusting cookie settings or your web browser’s settings to prevent cookies from being installed on your device:

• Chrome
• Firefox
• Internet Explorer
• Microsoft Edge
• Safari
• Safari for iOS
• Chrome for Android
• Chrome for iOS

Please note, disabling cookies may affect the functionality of certain websites.

Cookie Policy Changes This Cookie Policy may be periodically updated to comply with regulations. We recommend checking it regularly to ensure you understand any changes.

Contact Information for Data Controller Email: [email protected]

Address: Data Protection Officer (DPO), Rhom Bho Property Company Limited, 444 – 444/1 Pracha Uthit Road, Huaykwang, Huaykwang District Bangkok 10310.

Customer Service Center (Data Control Section): +66 (0) 76-602-889 (Monday – Saturday, 9:00 a.m. – 6:00 p.m.)

CCTV Privacy Policy

Rhom Bho Property Company Limited and its affiliates have installed and use CCTV cameras within and around the premises to record images for the security of the premises, assets, employees, and visitors. The Company provides the following explanation regarding the collection, use, and disclosure of your personal data gathered through CCTV:

Collection of CCTV Data CCTV cameras will capture images of all individuals and assets, such as vehicles, entering areas under the Company’s control both inside and around the premises. The cameras may record photos, videos, and audio of individuals.

Purpose of Collecting, Using, and Disclosing Your Personal Data The Company may collect, use, disclose, or process your personal data for the following purposes, including but not limited to:

1. Protecting life, health, personal safety, and various assets.
   • Securing and safeguarding premises, facilities, and assets from damage, disturbance, destruction, and other crimes.
   • Assisting law enforcement in preventing, investigating, and prosecuting crimes and deterring criminal activity.
   • Supporting effective dispute resolution processes in disciplinary or grievance proceedings.
   • Assisting in investigations or whistleblowing processes.
   • Facilitating employee activities and ensuring compliance with company policies.

The Company may collect, disclose, or process your personal data based on the following legal bases:

1. Vital Interests: Where the collection, use, disclosure, or processing of personal data is necessary to prevent or suppress harm to life, body, or health.
2. Legitimate Interests: Where processing is necessary for the legitimate interests of the Company to fulfill any of the purposes listed above.
3. Legal Obligation: Where the Company is required to comply with legal obligations, including workplace safety and environmental laws, for which CCTV is an essential measure.

Disclosure of Personal Data The Company may disclose your personal data to third parties (including affiliates and service providers) when necessary to fulfill the purposes outlined above.

The Company may also disclose your personal data to law enforcement agencies if required by law and to support or assist these agencies in preventing, investigating, and prosecuting crimes.

Retention Period for Personal Data The Company will retain your personal data only as long as necessary to manage disputes or legal processes that may arise. Once the need for retention ends, the Company may delete, remove, anonymize, or otherwise render your personal data unidentifiable.

Changes to the CCTV Privacy Policy This policy may be updated or amended periodically. Any changes will be available on our website. This policy was last updated and effective as of June 1, 2021.

Contact Information for Data Controller Email: [email protected]

Address: Data Protection Officer (DPO), Rhom Bho Property Company Limited, 444 – 444/1 Pracha Uthit Road, Huaykwang, Huaykwang District Bangkok 10310.

Customer Service Center (Data Control Section): +66 (0) 76-602-889 (Monday – Saturday, 9:00 a.m. – 6:00 p.m.)